退款政策
Exchange & Refund Policy
1. Change of Mind
We do not accept exchanges or refunds for change of mind.
Please check the size and colour carefully before placing your order.
2. Defective or Incorrect Items
Exchanges or refunds are only available for defective or incorrect items.
Please contact us via DM within 7 days of receiving your order before returning any item.
Minor scratches, loose threads, slight size variations (±3cm), and pilling/fuzz are not considered defects due to production and fabric characteristics.
3. Return Condition
Items must be returned in their original condition — unworn, unwashed, and with the original tag attached.
Worn, washed, or damaged items will not be accepted.
4. Return Approval
Returns sent without prior contact and approval will not be processed.
5. Pre-order & Sale Items
Pre-order and sale items are non-refundable and non-exchangeable.